Privacy Policy

1. Introduction & Corporate Overview

Welcome to Webbaaz, a premium B2B custom software development, web applications, mobile apps, CRM solutions, and digital growth agency owned and operated by Zokera Tech Private Limited("Company", "We", "Us", or "Our").

We are committed to respecting and protecting the privacy of our business clients, website visitors, partners, and corporate representatives. This Privacy Policy explains how we collect, use, disclose, safeguard, and process information when you visit our website at https://webbaaz.com or engage with us for B2B IT consulting, custom software engineering, automation, and digital marketing services.

2. Information We Collect

As a B2B technology partner, we collect data necessary to evaluate project requirements, execute service contracts, deliver custom software, and maintain professional communication.

• Business Contact & Corporate Details: Contact person name, official email address, phone number, company name, designation, billing address, tax identification numbers (GST/PAN), and project specifications submitted via our consultation forms.
• Technical & Project Confidential Information: Source code requirements, workflow specifications, database schemas, third-party API credentials, or credentials voluntarily provided by clients under a Non-Disclosure Agreement (NDA) for development and integration purposes.
• Automated Technical & Usage Data: IP address, browser type, operating system, referring URLs, device identifier, page views, and website interaction metrics collected via cookies and analytical scripts.

3. How We Use Your Information

We use collected information strictly for legitimate business operations and B2B service delivery, including:

• Evaluating project requirements, preparing technical proposals, Statements of Work (SOW), and service contracts.
• Developing, testing, deploying, and maintaining custom web applications, mobile apps, CRM systems, e-commerce solutions, and digital automation tools.
• Providing dedicated B2B client support, status reports, sprint updates, and milestone demonstrations.
• Processing invoices, milestone payments, and managing accounting compliance under Indian corporate laws.
• Communicating critical service updates, technical advisories, security patches, or transactional business notifications (including via email or WhatsApp Business messaging where requested).

4. Client Code & Business Data Confidentiality

We recognize that custom software projects involve highly sensitive proprietary business logic, trade secrets, and operational workflows. Zokera Tech Private Limited adheres to strict corporate non-disclosure protocols:

• We do not sell, rent, trade, or monetize client project data, client contact lists, or proprietary source code to any third party.
• All developers, project managers, and engineers assigned to client projects operate under binding employment NDAs and confidentiality obligations.
• Project repositories, staging environments, and database backups are hosted on isolated, encrypted development infrastructure with strict role-based access control.

5. Third-Party Service Providers & Infrastructure

To deliver enterprise-grade IT services, we may engage trusted third-party cloud infrastructure and tool providers who process data strictly under our direction, including:

• Cloud Hosting & Deployment Infrastructure (e.g., AWS, Vercel, Google Cloud, DigitalOcean).
• Communication & Messaging BSPs (e.g., Meta WhatsApp Business API, AiSensy, Twilio).
• Payment Processing Gateways & Financial Institutions for processing client retainer and milestone payments securely.

6. Cookies & Web Analytics

Our website utilizes essential and analytical cookies to analyze site traffic, optimize user interface performance, and remember contact form preferences. You can configure your browser to reject cookies, though certain interactive portal features may function with reduced capability.

7. Data Security & Storage Standard

We implement industry-standard administrative, physical, and technical safeguards (including SSL/TLS encryption, firewall protection, and restricted SSH access) to prevent unauthorized access, loss, alteration, or disclosure of personal and business data.

8. Your Data Rights & Choices

Corporate clients and individuals retain the right to request access to, correction of, or deletion of their personal contact records stored in our CRM databases. You may opt out of receiving promotional business communications at any time by following unsubscribe links or emailing our data governance desk.

9. Contact & Governance Information

If you have questions, data privacy inquiries, or legal concerns regarding this Privacy Policy, please contact: